Loading Events

« All Events

  • This event has passed.

It Starts with Empathy: The Importance of Customer and Stakeholder Discovery in Shaping and Powering Opportunities for Innovation

January 29, 2025 @ 1:00 pm - 2:00 pm

Wednesday, January 29, 2025 1:00pm to 2:00pm

Virtual Event

This webinar is designed for university faculty and students eager to explore the critical role of customer and stakeholder discovery. Participants will uncover how understanding the needs, motivations, and pain points of potential customers and key stakeholders can fuel innovative solutions and enhance commercialization potential.

What You’ll Learn:

  • Empathic Inquiry: Master the art of empathic inquiry to truly understand your audience.
  • Interviewing Techniques: Gain practical skills in effective interviewing to gather valuable insights.
  • Empathy Mapping: Learn how to use empathy mapping to identify and define problems worth solving.

By the end of this session, you’ll be equipped with the tools and mindset needed to foster innovation through empathetic engagement. Don’t miss this opportunity to drive solution development and make a real impact!

Please let us know if you require an accommodation in order to participate in this event. Accommodations may include live captioning, ASL interpreters, and/or captioned media and accessible documents from recorded events. At least 5 days in advance is recommended.

Venue

  • Virtual