Learn how to talk to customers, validate assumptions, and uncover real problems worth solving.
Join us for the kickoff workshop of the Customer Discovery Sprint, where founders and teams will learn the fundamentals of customer discovery through a hands-on, action-oriented session. We’ll cover how to conduct effective customer interviews, identify meaningful insights, avoid common validation mistakes, and design lightweight experiments to test your assumptions.
Participants will leave with practical tools, interview frameworks, and a clear plan for conducting real customer conversations.
Attending this workshop activates access to the full 3-week Customer Discovery Sprint experience facilitated by the i-lab team.
Participants will continue beyond the workshop through guided accountability milestones, collaborative group office hours, and a final reflection discussion designed to help founders turn conversations into actionable insights.
Throughout the sprint, participants will receive:
- Customer interview templates and worksheets
- Validation and experimentation frameworks
- Structured reflection
- Peer and advisor feedback opportunities
- Accountability through milestone-based participation
This sprint is designed for founders who want to move beyond assumptions and begin building with real customer insight.